What Information We Collect and Why
When you create an account, we collect your name, contact details, and the credentials you set. When you make a deposit through JazzCash, Easypaisa or Raast, we record transaction references, wallet identifiers and amounts — not your full wallet PIN or password, which stays on your
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payment provider's side. We also collect device data: your browser type, mobile operating system, IP address and session timestamps. This helps us detect unusual login attempts and verify that account access matches your registered device. Cookies on our site track session state and page navigation so
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the lobby loads your preferences each time. We do not sell your personal data to third parties. We share data only with payment processors needed to clear your deposit or withdrawal, and with fraud-screening services that check for suspicious activity. Data shared in those cases is
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limited to what each party needs for that specific task. Retention periods follow applicable legal requirements; account data is held while your account is active and for a defined period after closure. You may request a full copy of the data we hold on your account
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by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.